Our kitchen design service

How to shop safely at magnet

At Magnet, we know creating your dream kitchen is one of the most exciting times, and we’re here to make that happen for you safely – whether you choose to do it all at home through our virtual design servicebook an appointment in your nearest showroom or a combination of both, it’s up to you! We want you to feel completely safe whatever you choose.  Watch the video below to find out more...

1. BOOK A TELEPHONE APPOINTMENT WITH A MAGNET DESIGNER

To start with, book a virtual design consultation on our website and you’ll be allocated a designer to work with.  Our designers are set up to work safely from their home and will call you to get to know you and your kitchen a little more.  During this appointment you and your designer can discuss your preferred method of contact as we can share 3D designs over email or we can set up a meeting online where you will be able to see your designer’s screen on your computer in real-timewe call this screensharing – we can be flexible, so just let us know what works best for you. 

2. MEASURE & SHOW US YOUR KITCHEN

For us to start designing, all you need to do is measure your space and take a few photographs of your current kitchen, you can do this using your phone or tablet camera - and don’t worry about clearing away any clutter!  The measurements, structure and layout of your kitchen will form the basis of your design, so for tips on how to measure yours, we’ve created a guide to make sure you get all the important ones noted down – find a video below, it’s easy and should take no more than 10 minutes to do.  Once done, please share your measurements with your designer via email and from there we will create a to-scale, 3D design of your kitchen. 

3. HELP US GET TO KNOW YOU

The fun part! Your kitchen design is personal, so your designer will ask you questions about your style, budget and lifestyle.  If you’ve not yet decided, don’t worry, your designer will put you at ease and talk you through the options.  We offer lots of different kitchen styles, colours and finishes and if you can’t wait to get started, why not take our fun quiz to find your style?

You can even take a 360° tour around our Virtual Showroom and see the real thing for yourself. Learn more about the product you like, even open the cupboards and browse our kitchen styles at your own pace.

4. SAMPLE SERVICE

If you’re unsure of your colour choice of kitchen, worktop or handles we can offer a select sample service delivered direct to your home. We also have colour references of our kitchens to help you coordinate with the rest of your kitchen choices. Speak to your designer about your colour preferences. 

5. GET A FREE KITCHEN DESIGN & QUOTATION

Once we have all your info, your designer will get to work creating your kitchen design and a no obligation quotation.  This usually takes 24 hours and you will receive 3D images as well as a 360 view of your kitchen design. 

6. WORK WITH YOUR DESIGNER TO MAKE CHANGES

The first design is just the start, as you can continue to work with your designer until you’re 100% happy with it.  Rest assured, we’re only happy with your kitchen when you are. 

7. BUY YOUR KITCHEN WITH CONFIDENCE

When you’re ready to buy, you can place your order with your designer with just a small deposit of £100.  We’ll then work with you to arrange a safe and suitable delivery of your kitchen. 

8. PAYING YOUR DEPOSIT

You can pay in full straightaway or pay a deposit with your order and the balance payment 14 days before delivery. For our Magnet Create painted ranges we require balance payments 35 days before delivery. We offer 2 methods of payment for kitchen deposits or payment in full.  

1. Direct with either a credit or debit card. For direct payments our dedicated designer will transfer you to our accounts department or will arrange for them to call you. 

2. BACs payment via your own personal online banking facility. Your designer will send you your Kitchen Contract on email along with a guide on how to make a BACs payment. 

9. REQUIRING FINANCE

Alternatively, you can take advantage of one of the flexible finance packages, whatever best suits you, find your options below: 

Buy Now Pay Later - With our buy now pay later option, you can pay a £100 deposit and then nothing else for 12 months. After these 12 months you can either settle the balance in full for a small fee of £49, or choose to spread the cost over 60 months at an 8.9% APR Representative.  

Pay Monthly - Our Pay Monthly option means you can spread the cost over 24, 36, 48 or 60 months with an initial deposit of £100.  And because we believe in flexibility, you can also increase payments and make early repayments, if you prefer. 

Find out more about our ways to pay, here.

If you wish to apply for one of our finance packages your designer will arrange one of our Customer Care advisors to contact you.   Credit is subject to application, financial circumstances and borrowing history, T&C's apply. 

Ready to book your design consultation?

Now that you know how it works, you can book your appointment. Whether you want to choose a virtual appointment, an in-store appointment or a combination of the two, it's whatever suits you.

Virtual & Instore BADA appointment

Virtual design consultation

Start bringing your dream kitchen to life, virtually, with your decided designer. Don’t worry if you’re a virtual novice, we’ll help you through every step of the way. You can even order your entire kitchen with us virtually.

Virtual & Instore BADA appointment

You can also book an in-store appoinment

Most of our stores are now open for appointments only, you can view the full list of stores here. We've put numerous steps in place in-store to keep you and our colleague safe, and give you peace of mind.