Contact us

Our Customer Care Team are still available:

While our stores may be closed, our Customer Care team are on hand, Monday to Friday from 8.30am until 5pm and on Saturday from 9.30am until 12.30pm, to answer any queries you might have as well as book appointments with our dedicated designers - who have been set up to work safely from home.  

To speak with one of the members of our Customer Care team please choose from one of the following contact numbers below:

Monday to Friday, from 8.30am until 5pm:
Scotland, North West & North East: 01325 744052
Midlands & Wales: 01325 744043 
South West: 01325 744015 
South East: 01325 744067

Saturday, from 9.30am until 12.30pm:

Or you can email us anytime at: and we'll get back to you within 48 hours.

We are pleased to advise that any pre-arranged deliveries will now be dispatched on your scheduled date.

Thank you so much for being such an important part of our family. Please stay safe and take great care of yourselves and your loved ones. We are in this together and we will get through this together.


Magnet Group, Allington Way, Yarm Road Business Park, Darlington, DL1 4XT

To contact us, please speak to a member of our customer care team on: 01325 744093.
Available Monday - Friday 8.30- 5pm and Saturday 8.30-12.30pm.

Magnet Limited registered in England & Wales - Company No. 02762625


For further information and photography ONLY, please contact the Magnet Press Office team at Brazen PR.

Telephone 0161 923 4994, Fax 0161 923 4760

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