Seven Simple steps to Full Circle Service

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Our Full Circle Service

Our Full Circle Service uses seven steps to take you through the entire process of buying your dream kitchen and makes the whole experience as easy, enjoyable and thoroughly satisfying as possible.The first thing you need to do is visit your local branch to have a chat with one of our designers to get things started.

Want to know more about the Full Circle Service? Read below to find our more.

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Full Circle Serivice home survey

1. Home Survey

Ask for a home visit from one of our designers, they'll take accurate measurements and get an idea of what you want from your new kitchen. Or, if you've already brought us your measurement, we can double-check them if you want us to. The designer you first meet will be your personal designer, they will look after your project from start to finish. So you'll always have one point of contact.

And don’t worry – a home survey doesn’t mean added pressure – it’s a totally no obligation appointment. Our designers never sell in the home, they’re only interested in taking measurements and finding out exactly what you’re looking for. 

Full Circle Service Smart-Design

2. Smart Design

Our designers only design kitchens, which makes them kitchen experts. And they're always aware of the latest trends, technologies and design possibilities. Having seen and measured your space at home, your personal designer can design your kitchen to work as ergonomically and efficiently as possible.

Using the latest 3D software, we’ll create a computer generated image of how your kitchen will appear; giving you the chance to see it from all angles and discuss ideas.  A Smart Design is one that takes into account your tastes, your passions, your interests and your budget, as well as the space you have.


Full Circle Service personalisation

3. Personalisation

First of all, we'll agree your kitchen layout, then we can also begin to look at ways of personalising your kitchen. We know you don't want your kitchen to look like everyone else's. There are hundreds of ways to make your kitchen really 'yours' - different worktops, innovative appliances, ingenious storage solutions, lighting and tiling. The whole point of our personalised service is so your kitchen really fits you and your lifestyle.

Full Circle Service made to order

4. Made to Order

All Magnet kitchens are made-to-order so you know you're getting something made to your exact requirements. We've got our own manufacturing plant - the only one of its kind in the UK - and we only begin to make your customised kitchen after your order has been placed.

Full Circle Service installation

5. Installation

No one fits a Magnet kitchen quite like a Magnet installer. They've got as much expertise in our products as anyone, so you can really trust them to fit everything to the highest standards.

Installation starts with a pre-fit technical survey to make sure we really understand what your installation will involve. Then, if required we will remove your old kitchen before starting to fit your new one. Unlike many other companies, a Magnet installation includes a complete ‘wet fit’, which means that we can also take care of any gas, electrics and plumbing requirements that arise from fitting your new kitchen. Magnet's approved installers know our kitchens inside out, so they get the job done quickly and efficiently. And they always tidy up on completion. Once your kitchen is installed, you'll receive a 24 month workmanship guarantee.

Full Circle Service Home check

6. Home Check

If you choose our installation service, your designer will contact you within 14 days and visit you to check that you're happy with everything. If there is something you're not happy with, your designer will help you get it sorted out straight away. You'll then be given a 15 year cabinet guarantee for complete piece of mind. 

Full Circle Service Smart-Care

7. Smart Care

Smart Care is the ultimate in after sales care. It's designed to improve trust and confidence for customers who choose Magnet to install their kitchen. We think it's better to visit all our customers one year after purchase, and then we can make sure your kitchen is performing exactly as it should. 

On completion you’ll receive a full written report, along with tips for helping to keep your kitchen in great shape for years to come.

We give your kitchen a full examination, from top to bottom. We'll check out the alignment of your cabinets and make sure your hinges are still smooth. We'll look at your plumbing fittings and the condition of the sealant. We'll check every detail to ensure your kitchen is still looking and performing as well as it did on the day it was installed.