Seven Simple steps to a unique full circle service

Magnet's Full Circle Service uses seven steps to take you through the entire process of buying your dream kitchen and makes the whole experience as easy, enjoyable and thoroughly satisfying as possible.The first thing you need to do is visit your local branch to have a chat with one of our designers to get things started.

Want to know more about the Full Circle Service? Simply click on each of the icons to find out more.


  1. Home Survey
  2. Smart Design
  3. Personalisation
  4. Made-To-Order
  5. Installation
  6. Home Check
  7. Smart Care
  8. FULL CIRCLESERVICE
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1. Home Survey

home visit WATCH THE VIDEO

Ask for a home visit from one of our designers, they'll take accurate measurements and get an idea of what you want from your new kitchen. Or, if you've already brought us your measurement, we can double-check them if you want us to. The designer you first meet will be your personal designer, they will look after your project from start to finish. So you'll always have one point of contact.

And don’t worry – a home survey doesn’t mean added pressure – it’s a totally no obligation appointment. Our designers never sell in the home, they’re only interested in taking measurements and finding out exactly what you’re looking for. Click here if you would like to book a design appointment with a designer today.

2. Smart Design

getting started WATCH THE VIDEO

Our designers only design kitchens, which makes them kitchen experts. And they're always aware of the latest trends, technologies and design possibilities. Having seen and measured your space at home, your personal designer can design your kitchen to work as ergonomically and efficiently as possible.

Using the latest 3D software, we’ll create a computer generated image of how your kitchen will appear; giving you the chance to see it from all angles and discuss ideas.  There is no ‘one size fits all’ attitude at Magnet. A Smart Design is one that takes into account your tastes, your passions, your interests and your budget, as well as the space you have and the appliances you need.

If you're ready to visit your local showroom and speak to one of our expert designers, click here to book a design appointment.

3. Personalisation

service bring kitchen to life WATCH THE VIDEO

First of all, we'll agree your kitchen layout, then we can also begin to look at ways of personalising your kitchen. We know you don't want your kitchen to look like everyone else's. There are hundreds of ways to make your kitchen really 'yours' - different worktops, innovative appliances, ingenious storage solutions, lighting and tiling. The whole point of our personalised service is so your kitchen really fits you and your lifestyle.

 

4. Made-To-Order

Cabinet Specification WATCH THE VIDEO

All Magnet kitchens are made-to-order so you know you're getting something made to your exact requirements. We've got our own manufacturing plant - the only one of its kind in the UK - and we only begin to make your customised kitchen after your order has been placed. 

 

5. Installation

installation WATCH THE VIDEO

No one fits a Magnet kitchen quite like a Magnet installer. They've got as much expertise in our products as anyone, so you can really trust them to fit everything to the highest standards.

We're operating members of the Government endorsed TrustMark scheme, that means our installers are selected, approved and monitored to make sure they're 100% trustworthy.

Installation starts with a pre-fit technical survey to make sure we really understand what your installation will involve. Then, if required we will remove your old kitchen before starting to fit your new one. Unlike many other companies, a Magnet installation includes a complete ‘wet fit’, which means that we can also take care of any gas, electrics and plumbing requirements that arise from fitting your new kitchen. Magnet's approved installers know our kitchens inside out, so they get the job done quickly and efficiently. And they always tidy up on completion. Once your kitchen is installed, you'll receive a 24 month workmanship guarantee.

6. Home Check

installation WATCH THE VIDEO

If you choose our installation service, your designer will contact you within 14 days and visit you to check that you're happy with everything. If there is something you're not happy with, your designer will help you get it sorted out straight away. You'll then be given a 15 year cabinet guarantee for complete piece of mind.


7. Smart Care

installation WATCH THE VIDEO

Smart Care is our latest innovation. And we think it's the ultimate in after sales care. It's designed to improve trust and confidence for customers who choose Magnet to install their kitchen. So we'll never just assume that you're happy with your kitchen. We think it's better to visit all our customers one year after purchase, and then we can make sure your kitchen is performing exactly as it should be.

All you need need to do is get in touch to make your appointment, which you can do here

When this check is completed you’ll receive a full written report, along with lots of top tips for helping to keep your kitchen in great shape for years to come.

We always give your kitchen a proper examination, from top to bottom. We'll check out the alignment of your cabinets and make sure your hinges are still smooth. We'll look at your plumbing fittings and the condition of the sealant. We'll check every detail in depth and ensure your kitchen is still looking and performing as well as it did on the day it was installed.

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BOOK A FREE DESIGN APPOINTMENT

Take a step closer towards your Magnet dream kitchen. To book an appointment, fill in your details here and your local showroom will be in touch within 24 hours.

BOOK A DESIGN APPOINTMENT
dream kitchen

PLAN YOUR DREAM KITCHEN

Use our kitchen planner to bring your dreams to life. You can share your design and even bring it in store to discuss with your Magnet designer when you’re ready to buy your kitchen.

KITCHEN PLANNER